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Damaged Contents?

We are always so sorry to hear of any damage and in the rare occasions it happens, please note that glassware, ceramics & electrical products are excluded from cover including the following points:

The insurance cover contains coverage exclusions, not
limited to the following:
• Ordinary leakage, loss in weight or volume, or wear
and tear of the shipment.
• Loss, damage or expense caused by insufficiency
or, unsuitability of packaging or, preparation of the
shipment.
• Consequential losses, loss of profit or interest, any
indirect losses.
• Loss, damage or expense caused by inherent vice or
nature of the shipment.
• Loss, damage or expense attributable to the wilful
misconduct by the insured or its agents.
• Loss, damage or expense caused by delay.
The following Countries are excluded:
• Cuba.
• Iran.
• Korea, D.P.R. of (North).
• Myanmar.
• Sudan.
• Syria.

Suitcases are only covered in instances where wheels or pull handles have been damaged so please contact sales@expressmystuff.co.uk in the first instance and we will require photographs to lodge any potential claim.

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