Personal Shopper Service

  • Many US/UK Stores, will not accept cards which are not registered in that country as there’s no data history. This is where our Personal Shopper Services helps you:

Email the following to and we will purchase the goods on your behalf but we need the following:

  •  Description – you can copy and paste this from the store’s description.
  •  Price – use the total price for the number of pieces of each item you are ordering. We will need to see the store’s shopping basket which will include local sales tax.
  • Quantity – the number of items you want us to order for you.
  • Item code – the seller’s website may also call it an item reference number, catalogue number or SKU – Stock Keeping Unit.
  •  Size and colour – if applicable.
  •  Other notes – if you need to tell us any particular instructions, or if you have a promotion code for this, let us know here.

American Girl products must be purchased directly on our

Do this for each line item and then check the details of your order.

We’ll automatically cancel any order, without cost to you, if:

  •  The information you gave is insufficient;
  •  It includes any prohibited item (for details, see list of Prohibited Items which we cannot ship internationally);
  •  Any item is out of stock;
  •  The total price is higher than you have authorized.